GSTN ensured ‘Business as Usual’ for GST Helpdesk amid Lockdown

During lockdown, the GST Helpdesk was fully operational and running smoothly through its Toll-free number from 9AM to 9PM serving in 12 languages. The Goods and Services Tax Network (GSTN) with its Helpdesk service partner TechM created a secured virtual environment through next generation and robust technology for their Helpdesk employees resolving GST queries. More than 65% GST helpdesk agents out of total capacity worked from their homes.

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